Many teams end up outsourcing their IT help desk support because they don’t have an internal IT team or because their internal IT staff can’t keep up with all the tickets. In either case, most companies eventually need additional IT services (e.g., advanced cybersecurity services) in order to expand and/or keep up with industry standards. That’s why it’s important to look at what other services the MSP offers beyond help desk support. 

With over 15 years of experience, Ntiva has served organizations in many different industries including government contracting, healthcare, nonprofit, education, legal services, financial services, manufacturing, and more. With 300+ employees and dozens of regional partners, our team spans all of the U.S., so you can get experienced, local support no matter where you are.

Most security breaches are aimed at employees, so it’s crucial that all employees are well equipped to identify and respond to cyber attacks. Our team provides and manages phishing prevention training for your entire staff.

More info: Setting SMART Goals