Contact Google Support by phone call

According to Google, you can contact Google customer support by phone by dialing 1-866-2-Google (1-866-246-6453) / 1-833-610-1318. This allows you to speak directly to a live person and can be used for any issues related to Google's suite of products.

Some paid services have their own support numbers. For example, if you want to create a Google Ads account, you can call 833-610-1318. Google lists their hours of operation as 9am to 9pm EST. Google Workspace also offers a premium customer service add-on option with 24/7 support.

That said, large companies can be so inundated that live phone support isn't a priority for every user. According to ZDNet, Suite had 2 billion monthly active users in 2020, and that number has undoubtedly grown since then. It's also only a fraction of the total number of people visiting a Google product every day.

The numbers offered on Google's main contact page usually redirect callers to their websites for answers. If you want to try it, dial 833-610-1318 during PST business hours.

You may be able to email Google

Similar to phone calls, contacting Google via email is much easier if you're a business or paying customer. Both Google Business Profile and Google Ads provide forms that users can fill out to send messages directly to Google Customer Support. These are not feedback forms, so you should get a response soon after.

Most Google products also have comment options that allow you to share your thoughts, but these rarely result in personalized responses. However, it may still be worth sending your feedback to Google so that it can track and implement user wish lists in future releases.

Browse helpful community forums

Google offers a robust support forum powered by its dedicated community. This is where Google users can turn to others for common resolutions that are a bit more specific than those found in the general FAQ section.

The best way to access the forum that matches your concern is to choose the most relevant product or service on the Google Support Portal, then click "Ask the Community for Help" under "Need Help". further help? at the bottom of the page.

Do not despise voluntary help from the community. These forums are full of experienced Google users willing to use their experience to help others solve their puzzles.